Subscription & Billing Terms

1) Plans, pricing (JPY), taxes, and shipping

• All subscription prices are displayed in Japanese Yen (JPY) on the checkout screen before you place your order.
• Any taxes and mandatory fees (if applicable) are shown on the checkout screen. If tax is included or excluded, this is indicated at checkout.
• If your subscription includes shipment of physical goods, shipping charges and any shipping conditions are shown before order confirmation.

2) Auto-renewal and billing timing

• Your subscription automatically renews at the billing interval shown at checkout (e.g., monthly/annual) unless you cancel before the renewal date/time stated in your account or confirmation email.
• Charges occur at the time you place the initial order and then on each renewal date for the next billing period, unless a trial/promotion explicitly states different timing.
• We do not use “silence = consent” beyond the auto-renewal disclosed at checkout; renewal occurs only under the plan you selected and the terms shown before you submit the order.

3) Trials, discounts, and promotional pricing

Free/discounted trials are not offered unless clearly shown at checkout. If a trial or introductory price is offered, checkout will display (a) the trial length, (b) the amount and date/time you will be charged after the trial, and (c) the renewal price thereafter.

4) Payment methods and failed payments

• Available payment methods are shown at checkout.
• If a payment fails, we may retry your payment method and/or request an updated method. Access to subscription benefits (and shipment, if applicable) may be paused until payment is successfully processed.

5) Plan changes

If you switch plans, the effective date and any price difference (including proration, if used) will be shown to you before you confirm the change.

6) How to cancel (step-by-step) and when cancellation takes effect

1. Sign in to your account on bottlesmart.sbs.
2. Open Account → Subscriptions.
3. Select the subscription and choose Cancel.
4. Follow the on-screen confirmation and save the cancellation confirmation message/email.

Cancellation stops future renewals. Unless stated otherwise at the time of purchase, your subscription remains active through the end of the current paid billing period and you will not be charged again after cancellation is processed.

If you cannot access your account, contact us at [email protected] with your order details. We will assist without undue delay.

7) Refunds and returns

Refund eligibility (including any conditions for shipped goods) is shown during checkout and/or in your order confirmation. If a return window or cancellation right applies, instructions and timelines are provided with your order information.